SANCTUARY
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Our Reviews
What do our clients say?
Our clients consistently express satisfaction with our sessions, noting the value they find in our empathetic approach and the insights gained.
We prioritise client feedback, using it to continuously improve and adapt our services to better meet evolving needs. In doing so, we are creating an inclusive and culturally sensitive environment for all seeking support.
Tayiba
"I originally reached out to Ibn Sina and requested to have counselling with Tayiba. I wasn't sure that the counselling sessions worked at the time, but months later I found myself thinking of our sessions and I can't tell you how much it put things into perspective. I was ready to put in the work to better myself at that point."
- Client (35), reviews
Faisal
"What really impressed me is how Faisal would help me to manage difficult circumstances even after our counselling sessions had ended. He gave me the tools to navigate through life."
- Client (40), reviews
Zaynab
"I am so thankful that I was able to find Ibn Sina. My sessions were with Zaynab and she was attentive, understanding, and patient whilst I explored my issues. I can't thank her enough for providing me with the skills I need to move forward."
- Client (27), reviews
Faisal
"I had very specific issues that were religious and cultural in nature, that I wasn't sure whether Faisal could help me with. After an initial phone call with him, I agreed to have the sessions because he was so reassuring that I had confidence in his ability to help me. Throughout the period of those sessions, Faisal would regularly check in with me and make sure that he was giving me the support I needed. The thoughts in my mind were so jumbled but talking with him brought clarity of mind and allowed me to organise them in a way that made sense."
- Client (35), reviews
Rebecca
"The best thing for me was the sincerity demonstrated by Rebecca. Each time she made du'a for me, and used Islamic teachings and recommendations to help me work through my problems. Even whilst we were doing our sessions, she had done research on different methods I could try for further support, and would consult other professionals. I have now taken the next step with another form of therapy which is helping me once more, but it was Rebecca who set the foundations for that to be possible. I highly recommend the institution and Rebecca, and have even signed my mum up, who is benefitting greatly."
- Client, reviews
Zaynab
"Zaynab is an exceptional counsellor who has provided me with her full attention during every single session. She is organised, and has always been on time, which has made me feel like our sessions are a priority.
I'm so grateful to her for working with me as she has an outstanding ability to delve deeper into the things I am expressing which has helped me to understand myself on a deeper level...I hope it can be known to your organisation that Zaynab is a very valuable asset to anyone she works for and delivers the highest quality of service."
- Client, reviews
Faisal
"I saw Faisal at the Ibn Sina Sanctuary for several sessions of counselling. I started seeing him at a dark and difficult time in my life, when a series of unfortunate occurrences over a number of years had led to me suffering acute depression and from very low self-esteem, and these resulted in severe insomnia.
Faisal was a bastion of support for me through those sessions. He had an exceptional ability in being able to listen attentively, hone in on whatever the roots of the issues I raised may be, and use his skills to enable me to develop more insightful perspectives on my circumstances and challenges."
- Client, reviews
Tayiba
"I have noticed a big difference in my behaviour. The counsellor Tayiba has helped me to understand why I feel like the way I have and how to be myself. These techniques have helped me to overcome my anxieties and other negative feelings. One of the most important factors with my counsellor was, she understood and addressed the cultural, racial, family and community issues very well. This understanding helped me to navigate the social dysconnectivity, anger and anxiety I have struggled with. My therapist helped me to navigate all these issues and helped me overcome my problems.I have to thank my counsellor for all the help and support that she gave to me and I wish I could have more sessions with you."
- Client, reviews
Faisal
"The counselling was really beneficial, professional and always orientated around faith which I'm extremely impressed with. I think thats the most unique thing about counselling with yourself and working with Ibn Sina Sanctuary that makes it more favorable and sought after, highly recommended to family and friends."
- Client, reviews
Rebecca
"I was having confidence issues and I struggled to explain myself clearly to Rebecca. I found as the sessions progressed, she was able to help me articulate what I was trying to say and then helped me put goals to increase my confidence over time. I have had a challenging journey, but couldn't have done it without Rebecca."
- Client (21), reviews
Zaynab
"Zaynab has been instrumental in my journey of healing. Counselling has been empowering, and I am finally starting to feel hope. May Allah ﷻ Bless Zaynab and the whole team at Ibn Sina. I would recommend them to anyone."
- Client, reviews
Rebecca
"Finding Ibn Sina Sanctuary was honestly a Gods gift, I really believe I was guided to find Ibn Sina Sanctuary. I went through a very hard year by the time I found Rebecca and didn’t know how to process it.
The initial phone conversation, Rebecca listened very intently and I really felt heard. I started my session and each week I really used to look forward to it. To be able to discuss what I was feeling openly and honestly and to have Rebecca help navigate my emotions I believe really made grow as a person.
It was also an added bonus that it is faith based, to be able to discuss our religion just made it feel complete. To be able to speak about how I was feeling and why and how our religion also correlates with it is something I don’t think you will be able to find anywhere else. Having done therapy before with a non Muslim I felt at times that it was hard to be able to fully get what I need but with Ibn Sina Sanctuary that isn’t the case. I honestly can’t recommend Ibn Sina Sanctuary enough, I really believe that it changed how I am able to view and process everything around me."
- Client (21), reviews
Tayiba
"I was in need of therapy following my divorce. I found Tayiba’s profile on the Ibn Sanctuary and instantly felt that I would benefit from having a therapist with her character.
I was so glad that I was able to have Tayiba as my therapist. From the first session, she made me feel very comfortable and able to speak about things that I had found difficult. I didn’t feel judged. I didn’t feel that I was over-sharing at any point. I felt happy that I was talking about things that I had kept hidden for such a long time.
Tayiba really helped me explore past traumas and ways in which to deal with these traumas, she gave me different ways of how to look at things and coping mechanisms. Tayiba has a very caring nature and she made me feel heard.
Endings are something that I don’t usually find that difficult, but when it came to the last session with Tayiba, I was very emotional because she had brought such a positive change to my life, and this is something that I will forever be grateful for.
I thank Allah for putting Tayiba in my path, and for blessing me with such a positive and well needed experience.Thank you Tayiba, you are truly amazing Masha’Allah, May Allah bless you always! Xx"
- Client, reviews