What do our clients say?

It's easier to believe something when someone else says it

Our clients consistently express satisfaction with our sessions, noting the value they find in our empathetic approach and the insights gained.

We prioritise client feedback, using it to continuously improve and adapt our services to better meet evolving needs. In doing so, we are creating an inclusive and culturally sensitive environment for all seeking support.

"I originally reached out to Ibn Sina and requested to have counselling with Tayiba. I wasn't sure that the counselling sessions worked at the time, but months later I found myself thinking of our sessions and I can't tell you how much it put things into perspective. I was ready to put in the work to better myself at that point."

- Client (35), reviews

"What really impressed me is how Faisal would help me to manage difficult circumstances even after our counselling sessions had ended. He gave me the tools to navigate through life."

- Client (40), reviews

"I am so thankful that I was able to find Ibn Sina. My sessions were with Zaynab and she was attentive, understanding, and patient whilst I explored my issues. I can't thank her enough for providing me with the skills I need to move forward."

- Client (27), reviews

"I had very specific issues that were religious and cultural in nature, that I wasn't sure whether Faisal could help me with. After an initial phone call with him, I agreed to have the sessions because he was so reassuring that I had confidence in his ability to help me. Throughout the period of those sessions, Faisal would regularly check in with me and make sure that he was giving me the support I needed. The thoughts in my mind were so jumbled but talking with him brought clarity of mind and allowed me to organise them in a way that made sense."

- Client (35), reviews

"The best thing for me was the sincerity demonstrated by Rebecca. Each time she made du'a for me, and used Islamic teachings and recommendations to help me work through my problems. Even whilst we were doing our sessions, she had done research on different methods I could try for further support, and would consult other professionals. I have now taken the next step with another form of therapy which is helping me once more, but it was Rebecca who set the foundations for that to be possible. I highly recommend the institution and Rebecca, and have even signed my mum up, who is benefitting greatly."

"Zaynab is an exceptional counsellor who has provided me with her full attention during every single session. She is organised, and has always been on time, which has made me feel like our sessions are a priority.
I'm so grateful to her for working with me as she has an outstanding ability to delve deeper into the things I am expressing which has helped me to understand myself on a deeper level...I hope it can be known to your organisation that Zaynab is a very valuable asset to anyone she works for and delivers the highest quality of service."

"I was having confidence issues and I struggled to explain myself clearly to Rebecca. I found as the sessions progressed, she was able to help me articulate what I was trying to say and then helped me put goals to increase my confidence over time. I have had a challenging journey, but couldn't have done it without Rebecca."

- Client (21), reviews

"Zaynab has been instrumental in my journey of healing. Counselling has been empowering, and I am finally starting to feel hope. May Allah ﷻ Bless Zaynab and the whole team at Ibn Sina. I would recommend them to anyone."

"Finding Ibn Sina Sanctuary was honestly a Gods gift, I really believe I was guided to find Ibn Sina Sanctuary. I went through a very hard year by the time I found Rebecca and didn’t know how to process it.

The initial phone conversation, Rebecca listened very intently and I really felt heard. I started my session and each week I really used to look forward to it. To be able to discuss what I was feeling openly and honestly and to have Rebecca help navigate my emotions I believe really made grow as a person.

It was also an added bonus that it is faith based, to be able to discuss our religion just made it feel complete. To be able to speak about how I was feeling and why and how our religion also correlates with it is something I don’t think you will be able to find anywhere else. Having done therapy before with a non Muslim I felt at times that it was hard to be able to fully get what I need but with Ibn Sina Sanctuary that isn’t the case. I honestly can’t recommend Ibn Sina Sanctuary enough, I really believe that it changed how I am able to view and process everything around me."

- Client (21), reviews

IBN SINA

It's easier to believe something when someone else says it

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