FAQs

We can help with all sorts of things, including low self-esteem, anxiety, stress, or trauma. You can find a list of things on our Seeking Help page. If you can't find something on the list, don't worry. Contact us to see how best we can support you.

It usually involves getting to know each other, discussing confidentiality, your concerns, and what you hope to achieve through counselling. You'll get a feel for whether you feel comfortable with this counsellor.

Counselling sessions involve confidential conversations between you and a trained therapist. Together, you'll explore your thoughts, experiences, and behaviors to work towards your goals.

This varies based on individual needs and the complexity of issues. Some notice improvements after a few sessions, while others may need longer-term support.

The counselling sessions usually take place once a week, for 50 minutes.

We require a minimum of six sessions. This can be extended if you and the counsellor both agree that it would benefit.

Yes, counselling is confidential, meaning information shared in sessions is kept private unless there's a risk of harm to yourself or others.

We will integrate a person's faith or belief system into therapy, ensuring it's considered and respected during the counselling process.

The initial consultation may help with this. You may also consider factors like their approach, expertise in your specific concerns, and the rapport you build during the first one or two sessions.

Our sessions cost £10 with a trainee counsellor or more with a qualified counsellor. All our counsellors are registered with the BACP. More information can be found here.

We are striving to serve our community, and that includes people who are experiencing financial difficulty. Speak to us about your specific circumstances.

Don't talk about it. Counselling sessions are all conducted at your pace, and about topics you're comfortable with. If at any time you want to change topic, just ask.

No, counseling can help individuals dealing with a wide range of concerns, from everyday stress and relationship problems to severe mental health conditions.

This depends on the counsellor's policies. Some may allow a trusted friend or family member to join if it's beneficial for your sessions.

Yes! If you like the profile of one of our counsellors, please mention their name when you contact us. We'll try our best to accommodate this based on the counsellor's availability.

It usually involves getting to know each other, discussing confidentiality, your concerns, and what you hope to achieve through counselling. You'll get a feel for whether you feel comfortable with this counsellor.